Application Support Analyst - London - £35K

One of London's leading Fin-Tech companies is looking for an application support analyst to serve as the point of contact for production related application issues faced by their clients.

Over 2,000 companies (such as: BBC, Spotify and Adecco) use their cloud-based, financial software to increase productivity and enhance global cash visibility. They are currently going through a period of growth and are looking for a passionate and dedicated application support analyst to join them at this exciting time.

Key Responsibilities:

• Troubleshoot and resolve service related issues
• Understand end user issues and escalate when necessary
• Manage requests
• Provide issue resolution

Technical skills:

• Experience with cash management and payments
• Experience in client services
• Familiarity with treasury management

Benefits:

• Bonus
• Excellent London based office
• Medical and life insurance
• High pension contribution

If this sounds like the role for you, contact Josh Bolger @ Energon!