£30000 - £45000 per annum + 10%
JR - App Support_1565100042
over 1 year ago
Application Support Specialist - Cloud based Fintech - London
A Global leading Cloud-based Fin-tech Solutions Organisation with more than 2,000 clients worldwide benefiting from their state-of-the-art technology solutions within the financial world, to improve mass productivity, is looking for an Application Support Analyst/Specialist to join their fast growing team within their London office (9 other offices globally).
The primary role of this Application Support guru will be to provide first class service on all production issues both internally in London and remotely for other offices sprawled across the planet! You will be responsible for issue resolution of real time issues within the established SLAs!
- Troubleshoot and resolve service related issues
- Understand and qualify users issues for development teams
- Day-to-day site monitoring
- Manage CRM systems
- Awesome App Support knowledge!
- Ideally - experience working in a software company
- Knowledge of complex systems (Ideally Financial Services)
If you'd like to know More about this role, please drop me an email!